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ScanRewards is an app that lets you earn rewards for your everyday grocery shopping! Just upload your receipt images to collect coins, then redeem those coins for gift cards from top stores like Amazon, Decathlon, and Zalando.

To submit your receipt on ScanRewards, just tap the button at the bottom of your screen. Snap a photo of your receipt, and you're good to go!

ScanRewards is currently available in France and Germany. We are working to expand our reach, and updates on international availability will be communicated through the app.

Download the ScanRewards app and tap Sign Up. To create an account, you'll need to provide a valid email address and phone number.

This means you already have an account with this email. Try signing in instead, or use the Forgot Password option to reset your password.

Check your spam or junk folder. The email should arrive within a few minutes. If you still don't see it, request a new verification code.

Tap Forgot Password on the login screen and enter your email address. Follow the instructions in the email we send you. If you don't receive it, check your spam folder.

Go to your Profile settings in the app. You can update your name, email, and other profile details there. Email changes may require verification.

You can submit receipts from supermarkets, convenience stores, or grocery stores. You can earn coins by sharing these types of receipts with us.

To be considered valid, your receipt must clearly show the store name, date and time of purchase, total amount, and the list of purchased items. Make sure all details are readable before scanning.

Receipts for purchases made more than seven days ago are not eligible for rewards. Please submit your receipts within seven days. Pro Tip: Upload your receipt right after shopping to never miss a reward.

There is no daily limit on submissions for purchases made by you or someone in your household. However, only the first ten purchases registered each week will be rewarded. Additional purchases will be recorded but not rewarded.

Take photos in good lighting, keep the receipt flat, and ensure all text is legible. The entire receipt, including the top and bottom, must be visible in the frame.

For long receipts, slowly move your camera from top to bottom in one continuous motion. Make sure the store name, date, items, and total are all clearly visible.

Use even lighting without flash. Avoid shadows from your phone or hand, and position the receipt to reduce glare from overhead lights.

The receipt date and final total must be clearly visible. These details are critical for validation and must not be blurry or cut off.

This receipt has already been submitted. Each unique receipt can only be submitted once.

This receipt is older than seven days and can no longer be submitted. Please submit receipts within a week of purchase.

We currently only accept receipts from approved grocery stores, supermarkets, and convenience stores.

The photo is too blurry to read. Please retake the photo, ensuring the receipt is in focus and all text is clear.

Required information (store name, date, time, total price, and purchased items) is not visible on the receipt. Make sure all key details are captured.

The image quality or receipt information could not be validated. Try taking a clearer photo in better lighting.

Most receipts are validated within seconds. In some cases, a manual review may be required, which can take up to 24–48 hours.

Receipts may be flagged for manual review if they are unclear, from an unusual retailer, or show unusual purchase patterns. This helps ensure accuracy.

If you believe your receipt was rejected in error, please contact our support team with the receipt details. We'll review it manually.

You earn coins for every valid grocery receipt you submit. Coins accumulate in your account and can be redeemed for various rewards, including digital gift cards.

Submitting receipts is the main way to earn coins—the more receipts you submit, the more you earn. You can also earn additional coins by completing surveys and challenges (when eligible).

Our conversion is simple: 100 coins equal €1 in reward value. This rate applies to all digital gift cards.

Go to the Rewards section in the app, browse available options, and select what you'd like to redeem. Once you have enough coins, tap Redeem and follow the instructions.

We offer a wide selection of retail partners for voucher redemption. The list is updated regularly, so check the app to see the latest available options.

You can redeem your coins at any time, as long as you meet the minimum coin requirement. Please note that you can redeem a maximum of 2 vouchers per calendar month, regardless of the voucher's value.

Digital reward codes are typically sent by email within 24–48 hours after redemption. Be sure to check your spam folder if you don't see it.

Wait up to 48 hours and check your spam or junk folder. If the email still hasn't arrived, contact our rewards support team with your redemption details.

Make sure you are using the correct link and that it has not expired. If the issue continues, contact rewards support and provide your voucher code.

Yes, the following limits apply:

• Receipt age limit: Receipts older than 7 days are not rewarded.
• Receipt submission limit: A maximum of 10 valid receipts per week (Monday to Sunday) can be rewarded.
• Voucher redemption limit: A maximum of 2 vouchers per calendar month can be redeemed, regardless of value.

Based on your shopping activity and profile, we occasionally offer surveys to gather additional insights. These appear in the Surveys section of your app.

Survey rewards vary based on length and complexity. You'll see the coin amount before starting each survey.

Surveys have limited availability or specific time windows. If a survey disappears, it may have reached its response limit or expired.

Check your internet connection and try refreshing the app. If the problem persists, the survey may no longer be available.

Ensure all required questions are answered and you have a stable internet connection. If you continue having issues, contact support.

Challenges are special bonus opportunities where you can earn extra coins by completing specific tasks, like submitting a certain number of receipts within a timeframe.

Complete 5 shopping trips (submit 5 valid receipts) within 2 weeks to earn an extra 20 bonus coins on top of your regular receipt rewards.

Your progress is tracked automatically as you submit valid receipts. You can view your current progress in the Challenges section of the app.

Bonus coins are credited to your account immediately after you complete the challenge requirements and your final receipt is validated.

Progress updates after receipt validation. If a receipt was rejected or is still being validated, it won't count toward your challenge progress yet.

Challenges run for specific time periods. Once a challenge period ends, it resets and a new challenge may begin. Check the app for current active challenges.

If you experience any issues, please contact our customer service at SRhelp@nha.nielseniq.com. Our support team is here to help you with any problem you may face.

We welcome your feedback! You can share your thoughts, suggestions, or report issues using the feedback feature available in the app settings. Your input helps us improve the ScanRewards experience.

Check your internet connection and make sure you are using the latest version of the app. Try closing and reopening the app, or restart your device.

Force-close the app and reopen it. If the issue persists, restart your device or try reinstalling the app.

Open the App Store (iOS) or Google Play Store (Android), search for ScanRewards, and tap Update if an update is available.

To clear the cache, go to your device settings > Apps > ScanRewards > Clear Cache. To reinstall, delete the app and download it again from your app store. Your account data will be restored when you log back in.

ScanRewards requires iOS 13.0 or later for iPhone, or Android 8.0 or later. Older devices may not be supported.

You can change the app language in your Profile settings. If your preferred language is not available, the app will default to English.

Make sure notifications are enabled for ScanRewards in your device settings. Go to Settings > Notifications > ScanRewards and ensure notifications are turned on.

Yes. Your privacy is a top priority for us. We follow strict data protection policies, and your personal information is securely stored. Your data is used only for market research purposes and is never shared with third parties without your consent.

The data you share by submitting receipts and answering surveys is anonymized and aggregated. It is used only to create insights and market research reports about consumer behavior in your country.

NIQ collects shopping data to understand real grocery buying habits and trends, helping retailers and brands better meet what consumers truly need.

Receipt information is transformed into anonymous shopping insights, such as which products are popular, what items are purchased together, and how often people shop.

Absolutely. Your participation helps influence which products appear on store shelves and which ones improve or disappear over time.

No. Only the purchase information that you choose to submit is used. We do not track any activity outside of your submitted receipts.